Guaranteeing Purity and Your Full Satisfaction

Introductory Paragraph: At Ghar wa Zaytoona, we strive to guarantee your full satisfaction with our natural products. You may return or exchange a product if it does not meet your expectations, according to the following conditions:

Essential Return Conditions:

  1. Product Condition: The product to be returned must be in its original condition, unopened or unused, and the outer packaging must be completely intact.
  2. Time Frame: You must notify us of the return request within 7 days from the date of receiving the order.
  3. Proof of Purchase: The original purchase invoice or order number must be provided as proof of purchase.
  4. Non-Returnable Items: Opened, used, or damaged products resulting from misuse cannot be returned or exchanged.

Return Mechanism: To submit a return request, please contact our customer service team via [Email Address] or [Phone Number]. We will then arrange the process for receiving and inspecting the product. The paid amount will be refunded via [Refund Method] after verifying the product’s condition.